CyberCoders Training and Support Specialist - Leading Educational Tech Co. in Mount Pleasant, South Carolina
Training and Support Specialist - Leading Educational Tech Co. Training and Support Specialist - Leading Educational Tech Co. - Skills Required - Bachelor's Degree, Willingness to Travel Nationwide, Facilitating Web-Based Training, Teaching/Training, Sales, Customer Service
If you are a Training and Support Specialist with experience, please read on!
Located in Mount Pleasant, SC, we are a well-established educational technology and publishing company that specializes in helping students succeed with our highly-efficient tools and resources. We are looking for Training and Support Specialists who will make it their mission to build lasting relationships with our customers through nationwide travel and phone outreach.
What You Will Be Doing
-Maintain regular contact with all customers through office visits and daily phone communication
-Host online webinars to educate users on best practices, guided course set ups, and new tools and features
-Create and conduct customized in-person training presentations
-Identify areas of concern with accounts and proactively build a strategy to improve their experience
-Collaborate with team to share innovative ideas and solutions
-Prioritize and balance competing priorities while upholding the highest level of customer service
-Meet expectations and goals as outlined in position guidelines and development plans
-Attend occasional trade shows
What You Need for this Position
-Achieved a minimum of a Bachelors degree
-Excited about nationwide travel 50-60% of the year
-Relentless desire to learn
-Strong interpersonal skills
-Enjoys problems solving
-Has a passion for education
-Strong math skills a plus due to our industry
-Experience in teaching, sales, training, or customer service is a plus
-Working knowledge of Microsoft applications including Outlook, Excel, Word, and PowerPoint
What's In It for You
-Competitive Base Salary ($45k-$50k) DOE
-Comprehensive Benefits Package
-10 Days PTO
-9 Paid Holidays
So, if you are a Training and Support Specialist with experience, please apply today!
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Training and Support Specialist - Leading Educational Tech Co. SC-Mount Pleasant IW1-1454948