Destination Hotels & Resorts Beach Services Captain in Isle of Palms, South Carolina

25015BRPosition Title:Beach Services CaptainJob Overview:This position is responsible for assisting and providing support to the recreation department by arranging, executing and observing all indoor and outdoor activities and ensuring they are done so in a safe manner. Using a creative assortment of methods, assist in the promotion of recreation operations and activities to internal and external sources.Req ID:25015BRSalary:10.00City:Isle of Palms Essential Functions:Provide recreation information to guests including, but not limited to, price, timing, and locationRecord guest reservations in the appropriate log and assist in the preparation of activitiesSecure payment method upon reservation or activity check-inAssist in creating, participation and implementation of recreation programsQualifications:SUMMARY: The Beach Services Captain is responsible for all beach umbrella, chair and equipment rentals. S/he is responsible for the accuracy of beach rentals and guest satisfaction, cleanliness of the beach area, directing beach services attendants on guest needs, moving beach equipment frequently, and handling all rental requests. The Beach Services Captain shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice! Essential job FUNCTIONS:·Provide outstanding customer service ·Manage advanced and walk-in reservations effectively using technology and manual techniques·Communicate knowledge of area to guests frequently ·Perform accurate cash handling and accounting duties ·Be alert and aware of tides, weather or other circumstances that may affect patrons or equipment ·Setup beach umbrellas and chairs daily·Break down beach umbrellas and chairs daily·Rent paddleboards and surfboards daily·Clean chairs and umbrellas daily·Clean shower stand and walkways·Perform litter pickup on beach and Grand Pavilion area daily·Shovel and sweep sand and debris from hardscapesQuickly and accurately handle all customer rental requests and paymentsAssist recreation, food and beverage, and/or Grand Pavilion departments as neededMaintain the volleyball net and court Maintain the cleanliness and organization of both front and back of house areasMaintain proper working condition of equipmentMaintain and communicate accurate inventories of equipment and suppliesMonitor the beach and enforce beach rental policies and procedures tactfullyCollect, breakdown and ensure accuracy of all inventory at the end of each dayStore inventory properly and neatlyPerform Point of Sale and daily accounting reconciliation duties consistentlyBe knowledgeable and assist with special events as neededProvides general resort information for guestsTeam Member is held accountable for all duties of this job and other duties as assigned.eXPERIENCE & eDUCATION:2+ years cash handling or retail experience required Recreation, resort or rental experience preferred3+ years customer service experience required Job REQUIRMENTS: Must be authorized to work in the United StatesMust be able to read, write and speak EnglishMust be at least 16 years of ageAbility to work a flexible schedule that may include early mornings, evenings, weekends and holidaysMust be able to accurately follow instructions, both verbally and writtenMust possesses excellent communication skillsMust be professional in appearance and demeanorMust have the ability to deal effectively and interact well with the guests and Team MembersMust have the ability to resolve problems/conflicts in a diplomatic and tactful mannerMust have a passion for creating an exceptional experience for all guestsMust be able to operate portable power tools, mechanical tools, and small gas and electric powered equipment safely Working CONDITIONS: Must be able to stand on feet throughout the shift, with periods of runningMust be able to frequently lift, carry, push & pull up to 100 lbsMust be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements and squeezing while reaching overhead frequentlyMust be able to bend, squat, crawl, kneel, push, pull, walk, and run on uneven surfaces and sand frequentlyMust be able to work outside in a variety of severe weather conditions (rain, wind, heat, humidity, sun) over long periods of timeJob Type:Seasonal Full TimeProperty:Wild Dunes ResortArea of Interest:Spa, Recreation & Golf Company Introduction:Two Roads Hospitality is a company with a vision. Our core values are the hallmark of everything we do. Through all of our collections and each of our properties, they describe every guest, owner, team member and partner. With more than 40 years of success in the hospitality industry, Two Roads Hospitality was reimagined in 2016. Included in our portfolio are the Alila Hotels & Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie Hotels brands. Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join our family.Property Introduction:Wild Dunes® Resort is located on the northern tip of the Isle of Palms, a barrier island off South Carolina that's just 30 minutes from the charm and grace of historic Charleston. A leading vacation spot in Charleston, South Carolina, this 1,600-acre oceanfront resort features championship golf, nationally ranked tennis, one of the nation's top-ranked family recreation programs, extensive meeting facilities, over two miles of pristine beach and four outstanding resort restaurants. This resort offers a wide choice of accommodations from the luxurious Boardwalk Inn to The Village at Wild Dunes - brand new four-diamond quality rooms and suites in the heart of the resort - to lovely villas and exclusive homes with spectacular views of fairways, lagoons or the Atlantic Ocean, this exquisite South Carolina resort is the perfect choice for everything from romantic getaways to family vacations and business meetings.State:South Carolina Type of Position:Hourly PositionBrand:Destination Hotels