Oracle NetSuite Campus Stores - Segment Leader in Charleston, South Carolina
Manages a team that is responsible for identifying relevant new business opportunities and designing "go-to-market" plans to deliver measurable and significant revenues. Consistently meets with potential customers and current customers to build pipeline.
Manages a team of business development representatives for a territory/region. The team is actively and frequently customer facing, providing the value proposition to business or org leaders, qualifying opportunities, and selling the value of the oracle solution. Provides daily operations management of lead qualification functions. Responsible for coaching, performance management, and career development of staff. Participates in the recruiting process and provides hiring recommendations to senior management. Manages budget. Provides support to marketing and sales programs.
Experience qualifying prospects and customers; understanding of the sales cycle process. Strong Oracle product knowledge preferred. BA/BS preferred. 5 years of business development experience preferred. Lead a specialized area which may have diverse functional elements. Frequently interact with supervisors and/or functional peer group managers. May interact with senior management.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
_SuiteVerticals: Campus Bookstore Segment Leader Job Profile_
NetSuite-Oracle is looking for an experienced leader for the Campus Bookstore segment.
As a Segment Leader, you will work collaboratively and cross-functionally to establish and actively drive customer acquisition, project prioritization and overall growth strategies for NetSuite-Oracle s Campus Bookstore segment. You will lead your team in driving target market saturation utilizing deep domain expertise that directs thoughtful investment in product, partnerships and services to support our customer s transformation strategies. As an expert in your domain, you will bring best practices to lead change management efforts and provide direction for accelerating innovation across multiple teams, projects and solutions to scale the overall business to profitability and sustainability.
*Position Overview and Main Responsibilities: *
Increases segment effectiveness by recruiting, selecting, orienting, training, coaching, counseling segment team members
Communicating values, strategies, and objectives; assigning accountabilities; monitoring and appraising job results
Developing a climate for offering information and opinions; providing educational and growth opportunities.
Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
Accomplishes business unit objectives by establishing plans, obtaining budget, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
Coordinates efforts by establishing procurement, development, marketing, field, and technical resources and practices; coordinating actions with cross business unit team members.
Builds and represents segment image by collaborating with customers, segment and industry organizations and resources.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Not only leads but contributes to team effort by accomplishing related results as needed.
50/50 Split Direct Sales/Account Management and Industry Principal/Opportunity Advancement responsibilities to Segment.
50% Direct Selling & Account Management:
- Work with Direct Sales on opportunities related to segment
o Executive Alignment with opportunity executives as the respective leader of the segment.
o Use Domain expertise to help solve solutions within NetSuite.
o In addition to being both a primary and second resource on the team for domain expertise, need to have deep product capabilities to handle more complex or non-standard deals as first chair and have strong product knowledge capabilities.
- Work with Account Management to deliver continual customer success
o Executive alignment with Account Management leadership and respective teams and processes
o Identify opportunities for adding greater value applicable to customer s business strategies
o Drive overall customer satisfaction, additional product adoption and ultimately subscription renewals
50% Industry Principal & Customer Success:
- Customer Adoption & Success
o Provide customer guidance around the overall cloud business strategy and transformation
o Build executive relationships and establish proactive success plans
o Serve as the partner and advocate for segment accounts to ensure highest level of ongoing satisfaction and retention
- Work/Collaborate with the Segment Cell Meetings (Sales and Marketing, PS and Product)
o Strategic Initiatives
o General Information Sharing
- Product Strategy Direction Update
o New Release
o Product Direction
o Suite Success Initiatives
- Marketing involvement
o Collateral Input
o Media/PR relations
- Executive / Sales Leadership
o Work on strategic projects/tasks on an as-needed basis
Competencies & Skills:
Extensive knowledge of the campus bookstore environment
Excellent understanding of commerce, cloud, information technologies, financial management, risk management, procurement and general business processes
Ability to provide thought leadership efforts and resources
Comfortability with supporting sales leaders in specific sales pursuits
Experience working across different cultures and nationalities.
Solid leadership and people management skills
Strong verbal and written communication skills
7 years experience in campus bookstore leadership roles
Bachelor s Degree in finance, commerce, business, management, information technology or related track
Experience in large scale, high risk, strategic projects, program scope, department P&L, and business value realization
Management experience of medium to large cross-functional teams with the ability to lead, grow and develop junior employees
Proven track record of managing executive/C-level client relationships
10 years experience in campus bookstore leadership roles
Master s Degree in finance, commerce, business, management, information technology or related track
NetSuite experience a plus
NetSuite-Oracle s SuiteVerticals:
o Revolutionizing businesses with industry-focused, complete solutions.
o Lead NetSuite expansion into target verticals, incubating teams with deep domain expertise that direct thoughtful investment in product, partnerships and services to deliver compelling whole offers, and market share dominance.
o Focus on the problem we are solving, not the feature we are building
Title: NetSuite Campus Stores - Segment Leader
Location: United States
Requisition ID: 17001HK8