Patterson Companies, Inc. Customer Service Rep II in Charleston, South Carolina


Patterson Dental is seeking a Customer Service Representative to join our team. Our representatives are responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and helpful manner. You will assist the customers in determining their professional needs when receiving or placing telephone calls.


Main Duties

  • Responds to inquiries from customers and sales personnel

  • Determines the professional needs of customers when receiving or placing calls

  • Upgrades telephone orders

  • Introduces and promotes new products during calls

  • Researches and resolves customer problems relating to the merchandise department

  • Participates in and supports campaigns/promotions sponsored by the Marketing Department, Region and/or Branch

  • Expedites credits on merchandise returned from accounts

  • Performs other duties as assigned


  • High school diploma or equivalent required

  • 2-5 years as a Customer Service Representative in the dental industry

  • Dental product knowledge preferred

  • P.C. experience helpful

Requisition ID 2018-6978

# of Openings 1

Position Category Customer Service

Company Patterson Dental Supply, Inc.

Position Type Regular Full-Time

An Equal Opportunity Employer

Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.