Patterson Companies, Inc. Customer Service Rep II in Charleston, South Carolina
Patterson Dental is seeking a Customer Service Representative to join our team. Our representatives are responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and helpful manner. You will assist the customers in determining their professional needs when receiving or placing telephone calls.
Responds to inquiries from customers and sales personnel
Determines the professional needs of customers when receiving or placing calls
Upgrades telephone orders
Introduces and promotes new products during calls
Researches and resolves customer problems relating to the merchandise department
Participates in and supports campaigns/promotions sponsored by the Marketing Department, Region and/or Branch
Expedites credits on merchandise returned from accounts
Performs other duties as assigned
High school diploma or equivalent required
2-5 years as a Customer Service Representative in the dental industry
Dental product knowledge preferred
P.C. experience helpful
Requisition ID 2018-6978
# of Openings 1
Position Category Customer Service
Company Patterson Dental Supply, Inc.
Position Type Regular Full-Time
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.