Bank of America Administrative Assistant I (Charleston, SC) in Charleston, South Carolina

Job Description:

Business Overview

U.S. Trust, Bank of America Private Wealth Management is a leading private wealth management organization providing vast resources and customized solutions to help meet clients' wealth structuring, investment management, banking and credit needs. Clients are served by teams of experienced advisors offering a range of financial products and services, including investment management, financial and succession planning, philanthropic and specialty asset management, family office services, custom credit solutions, financial administration and family trust stewardship.

U.S. Trust is part of the Global Wealth and Investment Management unit of Bank of America, N.A., which is a global leader in wealth management, private banking and retail brokerage. U.S. Trust employs more than 4,100 professionals and maintains 135 offices in 33 states.

Enterprise Description:

Supporting a team of Private Client Advisors and Private Client Managers within U.S. Trust. Performs diverse, advanced and confidential administrative support functions including readinge-mails, documents, materials and reports. Transcribing dictated meeting notes, and transcribing dictation to compose and sign complex correspondence. Entering all activities into the bank’sClient Management Process (CMP). Communicates with executives and line management to gather or convey relevant information. May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and judgment. Advanced administrative and analytical skillsrequired. Thorough knowledge of a variety of software programs.

Additional responsibilities will includesupporting all client post sales activities, by monitoring and executing all tasks required to fulfill the client service plan and meet day-to-day inquiries from the client. Managing the execution of client service activities such as initiating and monitoring account opening and asset transfers; handling client inquiries; and coordinating with specialists and service centers to deliver an integrated service to the client.

Required Skills and Experience

  • Strong communication skills, both verbal and written

  • Strong analytical skills, able to maintain a high quality of customer service and attention to detail

  • Strong relationship building skills to communicate with internal team and executive level management to gather/convey relevant information

  • Strong executive support and knowledge of a variety of software programs (i.e. MS Outlook, Word, Excel, PowerPoint, OneNote, WebEx and SharePoint)

  • Must use considerable tact, diplomacy and judgment with confidential information

  • Solid understanding of banking, lending and investment products, services and processes

  • Minimum of 3-5 years’ experience with a financial institution focusing on client service and sales, preferably in the high net worth space

Posting Date : 01/29/2018

Location :

Charleston, SC, 200 Meeting Street BC, 200 Meeting St,

  • United States

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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